UK Delivery
FREE UK Delivery on all orders
Orders will be sent via Royal Mail Special Delivery, as a fully trackable and insured service up to the value of £2500.
A signature will be required on delivery.
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International Delivery
For Orders £250 + UNDER - £25
Orders to the USA under £250 - sent DDP (Delivery Duties Paid) via Royal Mail/USPS. A 10% duty fee is added at checkout, so you pay nothing extra upon delivery.
All other countries - Any duties, taxes, customs charges and associated handling fees are the sole responsibility of the customer.
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International Delivery
For ORDERS OVER £250 - from £45
All countries (including USA) - Any duties, taxes, customs charges and associated handling fees are the sole responsibility of the customer.
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A tracking number will be supplied via email when your order has been dispatched.
PLEASE NOTE: Shipping to the EU and Northern Ireland has been temporarily paused, due to the new General Product Safety Regulation (GPSR) as of December 13, 2024. I apologise for any inconvenience caused and hope to resume shipping to these destinations again in due course. I will continue to ship to other international destinations.
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Please do get in touch if you are looking for an item that is out of stock or need something for a special occasion and may need a faster delivery time and I’ll see what I can do!
Send all enquiries to studio@emmacalvert.com
Returns
I hope that you will love your piece of Emma Calvert jewellery, however I am able to refund/exchange items in their original condition within 14 days of receipt. Please email studio@emmacalvert.com to return your item with details of your order number and reason for return. I will contact you as soon as your item has been received to arrange refund/exchange.
Emma Calvert Jewellery cannot refund postage and packing charges.
Bespoke pieces are exempt from our refund and exchange policies.
Please use a recorded delivery service for your own protection. Emma Calvert Jewellery cannot accept responsibility for postage fees or for any returned items damaged, lost or stolen in transit.
For any queries regarding delivery or returns please contact studio@emmacalvert.com